If
you are you a business owner who knows where you want to take your company during
the next five years, I’m confident that you spend your CEO time developing the
competencies and resources required for getting to the next level - however
you may define it. You prevent early
entrenchment of bad habits and attitudes, flawed processes and assigning the
wrong people to key roles. You know that a well-designed strategy impacts customer
experience, innovation, unique value proposition, target markets, products and
services, process excellence, profitability, market share, customer relationships,
hiring, training and partnerships. If this is you and you’re ready for the next logical steps …
Andiamo! Let’s Go!
Goals
and strategies should remain pretty consistent over a 3 to 5-year horizon as
objectives and tactics evolve annually. Start
by establishing general destination goals such as company size, profitability, category
position, geographic expansion, etc. Then, you’ll be ready to design your
growth strategy. Is there an opportunity
to do a better job of penetrating existing markets and developing new targets with
existing products? If market penetration
and market development strategies are not sufficient to achieve your goals, explore
the feasibility of fine-tuning existing products and services and developing new
products and services as a means for further penetrating existing markets and developing
new target markets. Marketing and sales programs
and processes should be aligned with the strategy. Design and execute your annual marketing plan
and sales plan with short-term tactics aimed at achieving SMART
objectives
that will get you closer to achieving your goals.
Keeping
things simple will help to avoid excuses such as “we’re not ready for this” and
“this is too complex”. Follow a path that
guides short-term thinking to be in sync with long term goals.